Quality Management System
Quality Policy
The quality policy of Sygra Pharmaceutical Private Ltd is to prevent, mitigate and cure the human illness with quality pharmaceutical products at an affordable price.
Sygra Pharmaceutical Private Ltd is dedicated to enhance the image and performance of the company by manufacturing pharmaceutical products of excellent quality, efficacy and safety appropriate for their intended use. The company aims to improve the processes, products and services continually to deliver with highest professional standards, thereby providing a competitive advantage to the customers and end-users. The company will ensure maximum customer satisfaction and quality improvement at all times.
The company will achieve this objective by procuring raw materials from highly reputed national & international suppliers, ensuring compliance with the guidelines of WHO Good Manufacturing Practices and the requirements of Drug Administration Authority. Sygra Pharmaceutical Private Ltd is also committed to use the latest equipment and advanced technologies in the production process; deliver the product within the shortest possible time, adhering to the requirements of ISO 9001:2015 quality management system.
Quality Assurance
Sygra Pharmaceutical Private Ltd is also committed to enhance the knowledge and skill of the company personnel through providing adequate training as per individual training needs and extending effective services to the customers in a timely fashion and cost effective manner. In absence of specified requirements the company is guided by the best management practices and ensures that customer complaint and defects are reported, investigated and rectified promptly for customer delight.